50 Things I Have Learned by Being a Bank Teller

1. I know everyone in the world, so I never need to ask for ID.

2. "I'll be with you in one moment," means "Come right up here into my business and breathe your popcorn breath in my face for a while."

3. Every bank in the world steals money from its customers, particularly the ones that don't keep a register.

4. I'm always kidding when I tell people a check is not any good. I'm a good kidder.

5. I know the balance of every account at the bank.

6. I am at the bank just because I feel like it; my window isn't actually open when I say, "May I help you?"

7. I know everyone's account number.

8. I know everyone's address.

9. I don't understand how banking works.

10. I have to do whatever the person who gave my customer the check said.

11. I don't know how to count.

12. I don't know how to add.

13. I don't know what the date is.

14. I can read everyone's mind.

15. If I ask for your social, I'm trying to steal your identity.

16. I know when every new coin will be arriving.

17. I know how much everyone's bills are for the month.

18. We DON'T sell stamps.

19. We are just here for fun on most holidays, we're not really open. We love it when you rub it in.

20. When someone asks how you want your cash back, you are supposed to tell them after you get your money back.

21. Apparently people have different definitions of commercial.

22. Your time is more important than mine. I have no life. When you show up 5 minutes before we close to make 10 deposits or open a new account, we don't mind.

23. Everyone with the Bank name tag is related.

24. I am your secretary.

25. We love to place holds on your checks for fun, we are the only bank that does it.

26. 13 hours and 10 minutes is not enough time for people to do their business.

27. I am in charge of the never ending popcorn, smarties, and coffee.

28. It is polite to ignore someone when they say hello.

29. It is my fault when someone cuts you in line. I should have been paying attention to you and not your money.

30. I know what a checkingdepositwithdrawal for savings is.

31. Being rude should make me want to help you more.

32. I am not really human, I should not make mistakes.

33. It is okay to go into someones office when their door is shut.

34. I have a secret collection of driver licenses in my cubby.

35. I can't hear. I need you to ding the bell 5 times in a row.

36. The sign that says Next Window Please is just for decoration.

37. I make people wait on purpose. it is fun to make them mad.

38. I know everyone's pin number to their ATM card.

39. Fraud isn't real, I should give customers exactly what they want.

40. The bank gives out free poinsettias at Christmas, we order them for you, not the bank. Display only means whatever you want it to mean.

41. Please and Thank You are forbidden words at the bank. We hate to hear them.

42. Deposit and Withdrawal slips are EXACTLY the same, we just like the color pin and wanted to make them more colorful. Marking through the word WITHDRAWAL changes the DEPOSIT slip completely!

43. When I tell someone the same thing over and over, I'm just doing it for fun. I like to waste my breath.

44. We will break the rules for anyone as long as you gripe for more than 10 minutes.

45. I am a professional coin counter. Even when the machine is broken, I will count the coin for you by hand!

46. I am psychic; when you call I can recognize your voice and pull up your information. My computer is voice activated. Its that fancy technology we have.

47. You don't have to tell me that you've been with the bank for 50 years...I can tell.

48. Even after 5 years, I am a new teller to anyone who has never seen me before. If I've never met you, I have no idea what I am doing.

49. I make the rules for the banking industry. You can blame everything on me!

50. I'm an idiot.

What should I have done?

I got off from work at about 6:15 pm yesterday and stopped at our neighbourhood Walmart on my way home to get some groceries. Spent about 20 minutes in the store and I have to say that for the amount of stuff that I bought, a US$100.18 bill is not too bad.

Anyways, I was pushing my cart across the pavement to where my car was parked when the wheel of the cart rolled over a piece of paper, folded in half. I almost didn't notice it since I was trying to decide what to make for dinner once I get home. I did a double look at that paper and could not believe my eyes! I looked around the parking lot, there was a few cars but there was no one in sight. I didn't pass anyone coming into Walmart as I was leaving either. I stood over that piece of paper for about 5 minutes trying to decide what I should do.

Figured that even if I take that piece of paper to Walmart's customer service, their employee(s) would probably claim it anyways. So, after much thought I picked up the piece of paper and pocketed it. I still have not decided what I want to do with it. Wanna know what it was? US$100!! If it were you, what would you have done?

P/S: I am contemplating going back to Walmart when I get off work today to see if anyone ask about that money. I don't feel right about keeping it (I could definitely use an extra $100) so if no one claims it, I am going to donate it to charity.

"Harry Potter and the Half Blood Prince"

I await July 15 with great anticipation!!!!!

Sammy's 8th Birthday

Happy 8th birthday Sammy! Mummy, Daddy & Tiger loves you very much!

Dust Storm

Man was it windy yesterday. I worked 7:45am - 6:15pm and around 3:00 pm I noticed the wind started to pick up. By the time I got off, the wind was in a howling capacity and since we live in the desert, dust was everywhere. It took me about 20 minutes to get home when normally I would get home in about 10 minutes. The picture on the right is was I saw as I was driving home.

"Rachel Getting Married" & "Quantum of Solace"

We rented "Rachel Getting Married" & "Quantum of Solace" over the weekend. Saw "Rachel Getting Married" on Sunday. It was about a woman, Kym (Anne Hathaway) who has been in and out of rehab, returned home for the weekend for her sister, Rachel (Rosemarie DeWitt) wedding. The home environment was challenging for Rachel since she is a recovering addict. While the sisters are effectionate, there is tension in their relationship. Rachel feels that their father dotes on Kym too much. Their father is genuinely concerned about Kym's well being but does not realize the stress the relationship is causing. The sister aslo has to deal with their mother who is more concern with her own well being rather than her own children.

The movie is very good especially Anne Hathaway. She was nominated for the Oscar last year for this role. Watch it if you can.

We saw "Quantum of Solace" last night and I have to say that of all the James Bond movies that I've seen (and I've seen all of them), this is my least favorite. Seems to me that the movie is more concern about the action rather than the story. Yeah, yeah, most of James Bond movies are action packed but at least there is a story to it that make sense. I wouldn't even bother with this one if I was you

When You Say Nothing At All

I fell in love with this song when I heard it on the movie "Notting Hill".

When You Say Nothing At All (Alison Krauss)

It's amazing how you can speak right to my heart

Without saying a word you can light up the dark

Try as I may I could never explain

What I hear when you don't say a thing

The smile on your face lets me know that you need me

There's a truth in your eyes sayin' you'll never leave me

The touch of your hand says you'll catch me if ever I fall

You say it best when you say nothing at all

All day long I can hear people talking out loud

But when you hold me near, you drown out the crowd

Old Mr. Webster could never define

What's being said between your heart and mine

The smile on your face lets me know that you need me

There's a truth in your eyes sayin' you'll never leave me

The touch of your hand says you'll catch me if ever I fall

You say it best when you say nothing at all

The smile on your face lets me know that you need me

There's a truth in your eyes sayin' you'll never leave me

The touch of your hand says you'll catch me if ever I fall

You say it best when you say nothing at all

Time

I received this from my regional manager and thought it was good...

If you had a bank that credited your account each morning with $86400, carried over no balance from day to day, allowing you to keep no cash in your account, cancelling all unused funds at the end of each day, what would you do?

You have such a bank. It's called time.

Every morning, each person's account is credited with 86,400 seconds. Every night, each second not put toward a good purpose is cancelled. Time carries no balance forward. nor does time allow us to borrow against future allocations.

We can only live on today's deposit and invest our time toward the utmost health, happiness, and acquiring new customers to drive our financial success. Each day is important, make it count!!!

100 Truths...(Tag)

This is one freaking looooonnnnnggggg tag...

001.Real name → Raja Norshirin Raja Jalil-Pergo

002.Nickname(s) → Yin, Shirin

004.Male or female → F

005.Kindergarten → St Margaret's

006.Elementary School → SRK Kg Tunku & SRK Damansara Utama

007.High School → MRSM Taiping & The British School in the Netherlands

008.Hair color → Salt & pepper

009.Long or short → Long

010.Loud or Quiet → Depends la with whom ;-)

011.Sweats or Jeans → Jeans

012.Phone or Camera → Camera

013.Health freak → Absolutely NOT

014.Drink or Smoke → Neither

015.Do you have a crush on someone → No

016.Eat or Drink → I love food!

017.Piercings → Ears

018.Tattoos → None

HAVE YOU EVER?

019.Been in an airplane→ Yes

020.Been in a relationship → Yes

021.Been in a car accident → No

022.Been in a fight → No

FIRSTS:

023.First piercing → Ears

024.First best friend → Ari, not sure where she is now

025.First award → Can't remember any

026.First crush → A boy named Jeffry while I was in elementary school

027.First pet → A cat named "Kuning"

028.First big vacation → Europe when I was 11

LASTS:

029.Last person you IMed to → Sid Tamrin

030.Last person you texted → My dad about a month ago

031.Last person you watched a movie with → Jim

032.Last food you ate → Waffles

033.Last movie you watched → "Towelhead" - Awesome movie

034.Last song you listened to → Pink's "So What"

035.Last thing you bought → Mexican food from Filiberto's

036.Last person you hugged → Jim

FAVES:

037.Food → Too many to list here

038.Drinks → Tea

039.Hobby → Sleep

040.Books → The Harry Potter series

041.Music → Oldies

042.Flower → Tulips

043.Colors → Used to be black but now Red

044.Movies → NONE of those gory screaming bloody murder stuff

045.Positions → Err?

046.Subjects → Geography

047.Rarely : Swear but when I do, watch out!

048. Started : at my new job last December

049. Met : Nobody worth mentioning

050. Gone : to the bank this morning

051. met : N/A. SAME QUESTION AS NO. 049

052. Learn : to fix (sort of) the refridgerator last night

053. MIA on : Myspace & Friendster

054. always : Sleeps with my bantal busuk ;-)

055. always out : of patience with "stupid" people

056. had too many : miniature houses

057. missed my : Mom

058. think : that ignorance is the downfall of mankind

059. weight : could lose some

060. cut my hair : when it gets pass my boobs

061. worked : too much

062. tried to save for : my old age

063. heard a lot of : bullshit from everyone

064. been very : tired

065. Drink : Tea, mostly

066. Smoke : No

CURRENTLY:

067.Eating → Lays Chips

068.Drinking → Diet Mountain Dew

069.I'm about to → Burp

070.Listening to → The fan whirling, the computer humming, the radio, the dentist's drill & patient screaming (Not!)

071.Plans for today → Grocery shopping & catch on some sleep

072.Waiting for → This tag to end

YOUR FUTURE :

073.Want kids? → Yes but I'm glad I don't have any at the moment

074.Want to get married? → Done

075.Careers in mind → Writer/Author

076.Lips or eyes → What?

077.Shorter or taller → Wish that I'm a little shorter

078.Romantic or spontaneous → Spontaneously romantic?

079.Nice stomach or nice arms → Stomach

080.Sensitive or loud → I guess sensitive

081.Hook-up or relationship → Relationship

082.Trouble-maker or hesitant → Hesitant, I always think of the consequences before I do anything (well most things)...

HAVE YOU EVER:

083.Lost glasses/contacts → Off course

084.Ran away from home → Almost but my sister spilled the beans so had to abandon plans

085.Hold a gun/knife for self defense → No

086.Killed somebody → Hell NO!

087.Broken someone's heart → I think so

088.Been arrested → Almost

089.Cried when someone died → Yes

DO YOU BELIEVE IN:

090.Yourself → I guess so

091.Miracles → Yes

092.Love at first sight → More like Lust at first sight

093.Heaven → Absolutely!!

094.Santa Claus → Isn't it just a fat man with beard in a red suit who like to have kids sit on his lap?

095.Sex on the first date → No

096.Kiss on the first date → No

ANSWER TRUTHFULLY:

097. Is there one person you want to be with right now? → My 3 boys

098. Are you seriously happy with where you are in life? → Contend is more like it but things could be better

099. Do you believe in God → Yes

Post as 100 Truths and tag to 10 people plus the one who tagged you!!! →

March Birthdays & Special Occassions

Wishing the best to my family & friends who are celebrating their birthdays and/or special occasions this month:

- Raja Nor Syazleen & Tarkriz Kamil - March 20 (Anniversary)

- Hairunnida Mansor - March 21 (Birthday)

"Vicky Cristina Barcelona" & "Towelhead"

We rented these two movies yesterday, "Vicky Cristina Barcelona" & "Towelhead". We watched 'Vicky Cristina Barcelona" yesterday. It was a movie written & directed by Woody Allen and we thought it was pretty good. Rebecca Hall ("The Prestige") and Scarlett Johansson ("The Horse Whisperer", "Match Point") were 2 American tourists (best friends), Vicky & Cristina, who were spending a couple of months at Vicky's aunt & uncle's house in Barcelona. While attending an art gallery party, they met and fell for a painter, Juan Antonio Gonzalo (Javier Bardem, "No Country for Old Man") unaware that his ex-wife, Maria Elena (Penelope Cruz, "Blow") with whom he had a tempestuous relationship would re-entry his life.

The movie was really good. All 4 actors was good in it especially Penelope Cruz. I was not surprised that she was nominated for an Oscar for this role. Watch it if you can.

We watched "Towelhead" earlier today. It was an independent movie so it might be a little hard to get. It also goes with a different title "Nothing is Private" in other countries. It is about a 13 year old Arab-American girl, Jasira (Summer Bishil) dealing with her sexual obsession, a bigoted Army reservist neighbor (Aaron Eckhart, "Thank You for Smoking", "Batman: Dark Knight"), strict dad (Peter MacDissi, "Three Kings") and racism.

The movie was exceptionally made. Towelhead, being a slur against people of the Middle Eastern descent is an explosive word. Summer Bishil who played the 13 yr old girl was really good in it. There are a lot of nudity and slur in the movie so please do not let any youngsters watch the movie. I do highly recommend this movie!!!

Trouble Maker

The first Thursday of every month, Dr K has our staff meeting during our lunch hour. So, during my lunch hour at the bank today I had to run over to the dental office so that I can attend their staff meeting. For those of you who haven't been following my blogs, I work part time (Financial Controller/HR) at the dental office and full time (Senior Teller) at the bank. I missed last month's meeting since I had to cover the floor at the bank coz we were short on staff. I made sure I could attend today's meeting because I had some beef to clear up with my colleagues.

I was really upset with an incident that happened on Thursday last week. Thursdays are usually my long work day since I will be at the dental office from 6:00am - 8:45am then I will be at the bank from 9:00am - 6:00pm so I was a little cranky to begin with. One of our part time Hygienist (lets call her "L") was on vacation so we had a temp came over to help cover her shift. It was just before 8:00am so I was well into my work when the temp Hygienist (we call her "C") knocked on my office door wanting to talk to me. "C" had temped for us several times before and I like working with her. Of course I welcomed her into my office and told her to take a seat. And is what transpired....

C: "Someone just told me that L is upset because I make more than she does."
Me: "Who told you that?"
C: "I don't want to name names but I feel bad that L is upset about it. I don't want her to be upset because I like working here and I don't want her not want me to cover for her when she needs time off."
Me: "Please don't worry, I will deal with this today."

I walked up to the front desk. "A", our other part time hygienist and "M", our office manager was there.

Me: "Did either one of you tell C that L is upset because she's making more than her?"
A: "I don't even know what L is making, and of course C makes more because her rate is set by the temp agency and she has more experience." "A" used to temp so she knows how the temp agency set the rate and what she said was true.
M: "I wouldn't say anything like that since we are not suppose to discuss our pay with anyone but you (that would be me) or Dr K."

While I was talking with "A" & "M", one of our dental assistants, "S" came up to the front desk so I asked her the same question I asked "A" & "M". I immediately knew it was her coz I could see the little wheel turning in her head trying to decide whether to tell me the truth or not. She finally acknowledged that she was the one who told "C" what "L" had said.

Me: "What did "L" said to you?"
S: "She just came up to me 2 days ago in the sterilization room and said that C is making more than her and she seemed very upset by it. I also told her that I don't want to know about it because it is none of my business." The 2nd sentence I know is not true just because I know how she is.
Me: "Thank you for letting L know that she shouldn't be talking to you about her pay but why did you tell C what L had said to you? What is the purpose of that conversation?"

"S" was a little taken aback when I said that to her. She finally apologize for repeating what L had said to her to C. I went back to C and told her that I spoke with S about what happened. I apologize to her on behalf of our office and told her not to feel bad because we all do like working with her and wants her to come back...

So, in the staff meeting today, I let everyone have it. I was so pissed off because they should know better. For one thing, they were all given the policy manual when they were hired and they signed the back of the manual stating that they have read and understood the manual. Even if it was not in the policy manual, it is common sense that you don't discuss your pay with your colleagues!!!

The other thing that got me so po'ed was that "S" told "C" what "L" had said to her. What good does that do? It will just create animosity in the office. But then at the same time, I was not surprise that she did that because she's just that kind of person who like to see people get upset with each other. There are just times when I feel like knocking on her head and see if there is any brain in there......

The Catcher in the Rye - JD Salinger

I just finished reading "The Catcher in the Rye" by JD Salinger. I've always wanted to read the book but haven't had the chance until recently. I always hear that serial killers like that book and if you check it out of the library or buy it, then the FBI will trace you. I know it must be a myth coz then all school kids will be traced since they read it in English literature class ;-)

Anyways, I was at Walmart doing my grocery shopping about 2 weeks ago and saw that the book was on sale for US$4.97 so I bought it. The book was about this high school student named Holden Cauldfield who was kicked out of his broading school. It was written in the first person and Holden was telling us what happened to him the next few days after he left the school.

The book is considered by many as one of the best novel ever written. I think the book was good but it gets a little too rambly for me. The author, JD Salinger, never wrote another novel after this and maybe it's a good thing....

February Birthdays

Here are my family & friends celebrating their birthdays & special events in February:

James W Pergo - February 1
Antoinette Pergo - February 5
Raja Zaharira Raja Hj Hussein - February 7
Raja Lyon Ariff Raja Jalil - February 8
Frank Cattelino - February 23
Raja Lyon Ariff & Tengku Aisyarah's 9th anniversary - February 28

How Old are You?

I just had a customer came in to deposit her social security check into her account. She wanted to deposit US$30 into her personal account and US$30 into her husband account with the rest of the cash back. I asked her if she's on her husband's account and she said no. Due to the privacy policy, I told her that I cannot look up her husband's account number for her if she's not on the account with him. She told me that her husband is in the car so he can come in after I'm done with her to deposit that US$30 into his account.

I ran her transaction and withheld the $30. She left and a few seconds later her husband came in. Mine you he's about 80 (I believe she's about 65). The first thing he said to me was, "Why do I have to come in to deposit money into my account? Don't you know she's my wife? We've been married over 40 years." I explained to him that because of the privacy policy I cannot look up his account for his wife no matter how long they've been married. He swiped his debit card and when I pulled up the account, I noticed that his wife is on the account with him. I told him that she is on the account but when I asked, she said she wasn't. He said, "She's stupid!" and totally went off about how women are stupid and all kind of bull shit.

I got annoyed with him and said, "Sir, please keep your voice down. If you keep talking with like that I will need you to leave." Then he said to me, "Why? Do I look like I'm 23?" and gave me his driver's license. I glanced at his DL and said, "It doens't matter how old you are, if you keep talking like that I will need you to leave". I finished his transaction and gave him his receipt. I could hear him talking under his breathe about how women are such and such (I'm not repeating what he said coz it's going to make me madder).

I just don't understand people sometimes. What makes them think that they are better than anyone else, more specifically over other gender or race or whatever. Those people are the stupid ones....

To Kill A Mockingbird

I just finished reading the book "To Kill a Mockingbird" by Harper Lee. I've always been curious about the book and wanted to ready it. Of course, the first time I heard about the book was the movie by the same name staring Gregory Peck as Atticus Finch.

It was one of the best book I've ever read and I am mad with myself that I didn't read the book sooner. It was about a lawyer named Atticus Finch who lived & worked in a small Alabama town called Maycomb. He was appointed to be the defense lawyer for an African American who was accused of raping a white woman. Though there was a lot of evidence pointing to his innocence, the jury still convicted him of the crime. The book, unlike the movie, did not just concentrate on the trial but life in southern Alabama during that time. The book, like the movie, was told from the point of view of Atticus' 9 year old daughter.

I really love the book and really recommend it. If you are not a reader than I suggest you rent the movie....

"The Express"

We saw the movie "The Express" at my in laws yesterday. It was about Ernie Davis, the first African American to win the Heisman Trophy in 1961. For those of you who don't know what a Heisman Trophy is, it's an award given to the best college football (American football) of that year.

It was a pretty interesting movie. To see what it was like for him to grow up in that era where African Americans are still considered 2nd class and how he dealt with it. He was drafted to play with the Cleveland Browns but he was not able to play when he found out that he had leukemia and died from the cancer when he was only 23.

I definitely recommend this movie. Rob Brown played Ernie Davis and Dennis Quaid was his University of Syracuse football coach.

Something Funny...

Something funny happened a few moment ago at work. Since we were bought out by another bank last year, some of the branches are being consolidated. Our branch is one of those that will close mid next month so we are trying to go thru tons of stuff in the branch. Sensitive materials are being shredded and collected by the shredding company while the rest are put in a big dumpster in the back of the bank. And let me tell you...this dumpster is HUGE!

So, the phone rang and I answered it. Turned out it was our RM (Regional Manager) wanting to talk to my BM (Branch Manager). Asked him if he wouldn't mind being put on hold while I get my BM, he said no. So I put him on hold and dialed the extension to my BM's desk. There was no answer so I went looking for her in the back office. The back door was open so I know she was just outside dumping stuff into the dumpster.

The sight that greeted me when I walked out was to die for. Mind you, my BM is short, maybe about 5'1" and with the shoes that she's wearing, she's probably be at about 5'4". The dumpster is maybe about 7 feet high. Here was my BM doing this frog leap thing trying to throw stuff into the dumpster. It was a little comical coz she reminded me of how a little kid would do this little jump while throwing their ball into a hoop.

Anyways, I took pity on her so I told her to hold the back door open for me while I dump the stuff. I am 6 foot tall and with my shoes on, I'm about 6'2" so it was just a matter of me tip toeing and hauled the stuff over the dumpster. Here's the syncher...as I turned around to get back into the bank, I noticed there was a cop car parked a few yards away from us. The policeman was laughing his head off so I gave him a big smile, saluted, did a little bow and walked back into the bank.

Weird Day

What a weird day today is starting to be... First of all, I kept waking up every hour on the hour all night last night so I am a little sleep deprive at the moment.

My first customer today told me that he wanted to cash his check so I proceed to my transaction menu on my computer to do so. When I asked him how he want his cash (what denomination) he said he wanted to deposit US$200 of it into his account. So, I cancelled the original transaction and proceed to fill the deposit slip for him and ran the transaction. Again at the end, I asked him again how he wants his cash broken down and he decided that instead of depositing that US$200 into his account, he wanted to get all the cash. So, again I cancelled that transaction and proceed to the first one and guess what... he decided to change his mind again. Luckily this time he didn't change his mind again... coz I would have smacked him he he he

The other customer I had was an old lady. She handed me her checkbook and said that she wanted copies of the checks she had written this month. I asked her for her ID and she said, "You can't look me up from the checkbook?". I told her that I can look up her account from the checkbook but I need to make sure that she's the one on the account. She pointed to the name on the checkbook and said that's her. I was trying really hard not to laugh but I told her that I need to see her ID so that I can verify that that is her. So she grumbily walked back to her car to get her ID. After verifying that it was indeed her, I pulled up her account on my computer. I asked her if she just wanted me to print the statement which shows all the checks that had gone thru her account but she said that she wanted to get the copies of the check. I also indicated to her that if she has internet, she can get the copies for free but she said that she doesn't have a computer. Since there were about 8 checks that had gone thru I brought her over to the PFR (personal financial rep) along with her statement that I had printed listing the checks so that he can help her print the checks and I can go back to running transactions at the teller line. Not 5 seconds later she left so I asked he PFR if he was able to help her. He said that she said to him that she can look up the checks at home and left the bank with the statement that I printed... What the F---? I asked her if all she wanted was the statement & she said no... Another undecided customer I guess...

Well, while I was with the old lady, another customer came into the branch wanting to run transaction and he got my Assistant Manager. He was trying to deposit cash into someone else's account. A restraint came up on the account so my AM was trying to ask him some questions. Unfortunately, the guy doesn't speak anything but Chinese so here they were, my AM speaking in English to him and he jabbering away in Chinese. My branch manager came over to try and help them but since she doesn't speak a lick of Chinese, there was little that she could do. They kept looking over to me hoping that I understood what the guy was talking about but I only know a couple of bad words so I was no help...

So, I don't know if there is a full moon out tonight or what but I hope the "weirdness" ends soon

January 20, 2009

What a day it was yesterday, something that I will not forget anytime soon. Almost 2 million people gathered at the Mall in Washington DC to watch Barack Hussein Obama sworn in as the 44th President of the United States of America. I had to work yesterday so I set my VCR to tape the proceedings (no, we don't have Tivo), though I did catch some snipets of it on the internet while at work (shhh I'm not suppose to do that while at work). It was amazing to see all those people braving the cold weather to be at the ceremony. What is more amazing to me is to see an African American sworn in to the highest position in this country. Here is to a better future....